Patient Outreach Coordinator

5 days ago


Honolulu, Hawaii, United States Waikiki Health Full time
Job Summary

Waikiki Health is seeking a highly motivated and detail-oriented Outreach Patient Services Representative to join our team. As a key member of our outreach team, you will be responsible for providing exceptional customer service, ensuring accurate patient scheduling and registration, and working collaboratively with our medical team to provide efficient and effective care.

Key Responsibilities
  • Drive the Mobile Medical Unit to outreach locations, ensuring timely and safe transportation of patients and medical equipment.
  • Check-in patients to appointments, verifying registration documents and accurately indexing patient information.
  • Operate at assigned functions in accordance with prescribed procedures, maintaining a high level of accuracy and attention to detail.
  • Work collaboratively with our clinical team to identify ways to improve patient care and streamline processes.
  • Perform other duties as assigned, contributing to the overall success of our outreach team.
Requirements
  • CDL (Commercial Driver's License) with a clean driving history.
  • Familiarity with common software programs, including Windows-based programs and iPad.
  • Ability to quickly learn electronic medical record systems, such as Athena.
  • Excellent communication skills, with the ability to effectively interact with patients, community members, and staff.
  • High school graduate or equivalent, with a minimum of one year of experience working in a medical office.
  • Ability to drive an oversize vehicle, with a willingness to learn and adapt to new situations.
What We Offer
  • A competitive hourly rate of $21.00 per hour.
  • A 40-hour work week, with opportunities for overtime and professional growth.
  • A dynamic and supportive work environment, with a team-oriented culture.


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