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Administrative Support Specialist

2 months ago

Hot Springs National Park, Arkansas, United States Life Pacific University Full time
{"title": "Registrar Office Support Specialist", "description": "Job Summary

We are seeking a highly organized and detail-oriented individual to join our Registrar's Office team as a Registrar Office Support Specialist. This role will provide administrative support with the daily operations of the office, including answering phones, processing transcript requests, and assisting with advising and registration.

Key Responsibilities
  • Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Process transcript requests, evaluate transcripts, and communicate with Admissions as needed.
  • Assist with advising and registration, including creating and distributing finals' schedules and box lists.
  • Support the needs of Athletics, including reviewing units for competition requirements and certifying athletes with the NAIA.
  • Identify and process students eligible for upper division studies, input courses for semester schedules, and update degree audits and degree planning sheets.
  • Assist with the coordination of graduation and related events, including verification of graduation eligibility and entering transfer courses and units in Empower.
  • Oversee schedule adjustment entry and other updates into Empower, and assist with maintaining the office Policy and Procedure Manual.
Requirements
  • Bachelor's degree and two years higher education experience.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and SharePoint.
  • Excellent interpersonal skills, both oral and written, with the ability to organize and prioritize work, maintain steady work on projects amidst interruptions, and work independently with little supervision.
  • Committed to the university's values as articulated in its Statement of Faith, and comfortable praying with and/or providing spiritual direction to students and staff.
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