Customer Service Supervisor

1 week ago


Commack, New York, United States Burlington Full time

If you possess exceptional leadership abilities, a welcoming personality, and a passion for retail, consider the opportunity as a Customer Service Lead at Burlington.

Position Overview:

As a part-time Customer Service Lead, you will operate under the direction of the Assistant Store Manager and Customer Service Supervisor. Your primary responsibility will be to oversee daily customer service operations, motivating and guiding team members to deliver outstanding, friendly, and professional service consistently. You will exemplify the Burlington philosophy and core values in your approach to work.

Key Responsibilities:

  • Exemplify company core values and Burlington's philosophy while ensuring effective back-of-house operations.
  • Enhance customer satisfaction by focusing on friendliness, checkout efficiency, and positive feedback.
  • Maintain an organized front-end area, addressing any issues with transactions and registers.
  • Manage meal and break schedules while ensuring adherence to work schedules.

Requirements:

Applicants should be flexible with their availability, including early mornings, evenings, weekends, and holidays. Physical demands include the ability to lift and transport boxes weighing 40 lbs. or more and the capacity to stand and walk for extended periods.

Benefits:

Enjoy competitive pay, flexible scheduling, and an associate discount. Part-time employees may qualify for Burlington's benefits package, which includes medical coverage and a 401(k) plan. After one year of service, part-time associates may also be eligible for paid time off, paid holidays, and sick leave in accordance with applicable laws. Burlington is a rapidly expanding brand that offers numerous training and development opportunities for career growth.

Burlington associates play a vital role in enhancing the experiences of customers, colleagues, and the communities we serve. Burlington Stores, Inc. is committed to diversity and equal opportunity in the workplace.

Base Pay: $17 per hour



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