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Customer Service Supervisor

2 months ago

Commack, New York, United States Burlington Full time

If you possess exceptional leadership abilities, a welcoming personality, and a passion for retail, consider the opportunity as a Customer Service Lead at Burlington.

Position Overview:

As a part-time Customer Service Lead, you will operate under the direction of the Assistant Store Manager and Customer Service Supervisor. Your primary responsibility will be to oversee daily customer service operations, motivating and guiding team members to deliver outstanding, friendly, and professional service consistently. You will embody the Burlington philosophy and uphold the company's core values in every interaction.

Key Responsibilities:

  • Exemplify the company's core values and operational standards, setting a benchmark for the customer service team.
  • Enhance customer satisfaction by prioritizing a customer-first approach, ensuring a swift and pleasant shopping experience.
  • Maintain an organized front-end area, addressing any issues related to transactions and register operations.
  • Oversee break schedules and ensure adherence to work schedules.

Qualifications:

Applicants should be available to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. Physical demands include the ability to lift and carry boxes weighing 40 lbs. or more and the capacity to stand and walk for extended periods.

Compensation and Benefits:

Enjoy a competitive hourly wage, flexible scheduling, and employee discounts. Part-time employees may qualify for Burlington's benefits package, which includes medical coverage and a 401(k) plan. Additionally, after one year of service, part-time associates may be eligible for paid time off, paid holidays, and sick leave in accordance with applicable laws.

Burlington is committed to creating a diverse workplace and is an equal opportunity employer.

Base Pay: $17 per hour