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Customer Service Supervisor

2 months ago


Commack, New York, United States Burlington Full time

If you possess exceptional leadership abilities, a welcoming personality, and a passion for retail in a dynamic setting, consider the role of **Customer Service Lead** at Burlington.

**Position Overview:**

As a Part-Time Customer Service Lead, you will work closely with the Assistant Store Manager and Customer Service Supervisor to oversee daily customer service operations. Your role will involve motivating and guiding team members to deliver outstanding, friendly, and professional service consistently. By embodying Burlington's core values and philosophy, you will prioritize a customer-first approach, ensuring that friendliness, efficient checkout, and high-quality service are always at the forefront.

**Key Responsibilities:**

+ Exemplify Burlington's core values and service standards to inspire the team.

+ Enhance customer satisfaction by focusing on friendliness, efficient checkout processes, and responding to customer feedback.

+ Maintain an organized and efficient front-end area, addressing any issues with transactions and registers.

+ Manage break schedules and ensure adherence to work schedules.

**Qualifications:**

Applicants should be available to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. Physical demands include the ability to lift and carry boxes weighing 40 lbs. or more and the capacity to stand and walk for extended periods.

**Compensation and Benefits:**

Enjoy a competitive hourly wage, flexible scheduling, and an associate discount. Part-time employees may qualify for Burlington's benefits package, which includes medical coverage and a 401(k) plan, along with potential paid time off and holidays in accordance with applicable laws. We are a growing company that offers various training and development opportunities for career advancement.

Burlington values teamwork and fosters a fun work environment where associates positively impact customers, colleagues, and the community. Burlington Stores, Inc. is an equal opportunity employer committed to diversity in the workplace.

**Base Pay:** **$17 per hour**