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Flight Attendant Trainee

2 months ago

Fort Worth, Texas, United States American Airlines Full time

Job Summary:

American Airlines is seeking a highly skilled and dedicated Flight Attendant Trainee who is fluent in Dutch and English. As a champion for an elevated customer experience, you will deliver exceptional service as an ambassador in the skies and care for the thousands of people who choose to fly with us.

Key Responsibilities:

  • Provide friendly reception to all customers and ensure a seamless travel experience
  • Skilled in handling difficult situations, problem solving, complaint resolution, and conflict de-escalation
  • Excellent communication and interpersonal skills
  • Represent the American Airlines brand professionally while in the Flight Attendant uniform
  • Make announcements, give emergency orders, and communicate in the English language
  • Meet the physical demands of the job, including long periods of standing and speaking
  • Travel extensively, including consecutive nights away from home and varying work schedules

Requirements:

  • High school diploma or GED equivalent required
  • College education or two years' customer service experience preferred
  • Must be at least 20 years of age
  • Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs
  • Must possess the legal right to travel unrestricted to/from all states and countries served by American Airlines
  • Must have the legal right to work in the United States
  • Ability to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas
  • Ability to be on call and available to report for duty in your assigned base (reserve duty)

Language Requirements:

  • Fluency in the Dutch language or another designated language
  • Successfully complete a language proficiency screening at a superior rating
  • Speak the language with proper syntax and grammar structures, including complex verb structures and tenses
  • Ability to comprehend up-to-date/new expressions and cultural nuances
  • Ability to tailor a message appropriately to the context (social, situational, or emergency)