Rental Assistance Associate

1 week ago


Baltimore, Maryland, United States Baltimore Regional Housing Partnership Full time
Job Summary

The Baltimore Regional Housing Partnership (BRHP) is seeking a skilled Rental Assistance Associate to join our team. As a key member of our staff, you will play a critical role in determining and documenting applicant or participant eligibility, income, and rent for the BRHP Housing Choice Voucher (HCV) program. Your duties will include managing an assigned caseload of HCV participants, processing all transactions within a database, and providing excellent customer care to our clients.

Key Responsibilities
  • Manage an assigned caseload of HCV participants through maintaining accurate and complete applicant and participant files
  • Process all transactions within a database for re-certifications, rent increases, interim changes, denials and/or terminations within the required time frames
  • Determine program eligibility, issue vouchers, calculate tenant rent and housing assistance payments
  • Provide excellent customer care and the ability to act as a representative of BRHP to the public
Requirements
  • Associate degree from a regionally accredited institution in Social Policy, Public Administration, Social Sciences or a closely related field & 4 years of work experience in the related field
  • Excellent written and oral communication skills
  • Strong analytical and math abilities
  • Careful attention to detail
Preferred Qualifications
  • Prior experience working with a Housing Choice Voucher program or other affordable housing program
  • Housing Choice Voucher program certification
  • Knowledge of Yardi software


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