Customer Service Cashier

1 week ago


Green Bay, Wisconsin, United States Ace Hardware Full time

Ace Hardware is looking for a dedicated part-time cashier associate to manage register transactions related to the sale and return of merchandise during daytime and weekend shifts.

Customer Service Responsibilities:

  • Exhibit a friendly and approachable demeanor, representing the company positively.
  • Welcome customers as they enter and navigate the store.
  • Express gratitude to customers by name, when feasible, as they exit.
  • Collaborate effectively with both customers and fellow associates.
  • Ensure swift and efficient processing of customer checkout lines.
  • Respond to and manage all incoming calls and pages in a courteous and effective manner.
  • Report any issues or concerns that require management intervention.
  • Continuously enhance product knowledge and assist customers with store layout and product locations.
  • Support in pricing, stocking, labeling, and bagging merchandise.

Register Operations:

  • Adhere to all cash register transaction and return protocols.
  • Accountable for balancing register drawers at the end of shifts.
  • Engage in store and cashier meetings.

Front End Maintenance:

  • Maintain cleanliness and organization of the front end, including checkout areas and entrance.
  • Assist in keeping impulse purchase displays stocked and organized, updating merchandise as seasons change.
  • Ensure promotional materials are consistently available.
  • Keep necessary supplies stocked at all times.
  • Contribute to the decoration of the front end as directed by management.
  • Perform cart pickups as needed.
  • Notify associates when merchandise returns require restocking.
  • Carry out any additional tasks as assigned.

Benefits Offered:

Physical Requirements:

  • Ability to stand for extended periods.
  • Capable of walking and lifting items up to 25 lbs.


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