Patient Services Director

1 day ago


Providence, Rhode Island, United States Aramark Full time
Job Title: Patient Services Manager

Aramark Healthcare+ is seeking a Patient Services Manager to support the Patient Food Services Operation in the Food & Nutrition Department at Lifespan Rhode Island Hospital in Providence, RI.

Job Responsibilities:
  • Develop and execute dining solutions to meet patient and customer needs and tastes.
  • Manage patient feeding, quality assurance, and drive patient satisfaction scores.
  • Deliver strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs.
  • Supervise, staff, train, and manage the performance of food service supervisors, diet office, kitchen, tray line, or room service program and patient meal delivery staff.
  • Serve as liaison between the dietetics staff and food service departments.
  • Recognize and adopt activities appropriate to the specific needs of the patient/resident population.
  • Coordinate activities related to menu distribution and other menu-related issues.
  • Manage and control resources and materials to ensure quality, adequacy of supply, and cost control within budgetary guidelines.
Qualifications:
  • At least 1-2 years of food service management experience.
  • Bachelor's degree or equivalent experience.
  • Healthcare patient services management experience preferred.
  • Experience managing, motivating, and engaging a large workforce.
  • Proficiency with Microsoft Office programs required.
  • Excellent interpersonal, customer services, and organizational skills required.
  • Nutrition education and/or background preferred.
  • ServSafe Certification is a plus.
Education:About Aramark:

Aramark is a leading provider of food, facilities, and uniform services to education, healthcare, business, and government institutions.



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