Patient Food Services Director
1 month ago
Aramark Healthcare+ is seeking a highly skilled Patient Food Services Manager to join our team at Lifespan Rhode Island Hospital in Providence, RI.
Job SummaryThe Patient Food Services Manager will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This role will utilize technical training and interpret government-mandated nutritional standards in the healthcare industry to develop healthy menu implementation plans.
Key Responsibilities- Manage patient food service activities and implement/maintain programs to drive overall patient satisfaction
- Deliver strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents
- Drive patient satisfaction and maintain client relationships through rounding, ensuring compliance to food safety, sanitation, and overall workplace safety standards
- Supervise, staff, train, and manage the performance of food service supervisors, diet office, kitchen, tray line or room service program, and patient meal delivery staff, including applicable rounding
- Serve as liaison between the dietetics staff and food service departments
- Recognize and adopt activities appropriate to the specific needs of the patient/resident population and demonstrate knowledge of specific issues directly related to age of patient population
- Coordinate activities related to menu distribution and other menu-related issues, and facilitate operations related to production, distribution, and service of food to ensure optimal nutrition care of patients/residents
- Manage and control resources and materials to ensure quality, adequacy of supply, and cost control within budgetary guidelines
- Requires at least 1-2 years of food service management experience
- Bachelor's degree or equivalent experience
- Healthcare patient services management experience preferred
- Experience managing, motivating, and engaging a large workforce
- Proficiency with Microsoft Office programs required
- Excellent interpersonal, customer services, and organizational skills required
- Nutrition education and/or background preferred
- SERV Safe Certification is a plus
- Must be able to work a varied schedule (opening, closing, and mid-shift, plus alternate weekends and holidays)
Important Note: This client location requires all individuals working on site to be fully vaccinated against COVID-19 before start date.
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