Senior Director of Technology Solutions

4 weeks ago


Torrance, California, United States CLevelCrossing Full time
About the Role

We are seeking a highly experienced and visionary leader to join our team as the Associate VP, Technology Solutions. This individual will be responsible for devising and executing an effective strategy for delivering IT business initiatives that positively impact the lives of our patients, doctors, and care team.

Key Responsibilities
  • Lead a team of technologists who support the entire lifecycle of clinically-focused technologies, including Salesforce HealthCloud, Genesys, RPA, ML, AI, Telehealth, and electronic medical records.
  • Develop and implement integration efforts through data transformation between disparate EMR systems, population health data management, Internet of Medical Things (IoMT), and other data-rich analytical capabilities.
  • Oversee help desk and operational support channels to service doctors, nurses, and clinical support staff with use of capabilities for which the leader is responsible.
Requirements
  • 3-5 years of prior experience in healthcare, with 6-8 or more years of experience leading teams.
  • 2-3 years of experience leading transformations to Agile and responsible for entire SAFe Agile Release Teams.
  • Possess 10 years of progressive experience leading continuous improvement efforts, evaluating existing systems, and implementing process improvements.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
  • Master's degree.
  • Prior experience in payor or provider environments.
  • Prior experience with healthcare software.
  • WAH preference for Eastern or Central Time zone.


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