Fiber Optic Network Technician

4 weeks ago

West Des Moines, Iowa, United States Prince Telecom Full time
Job Title: Fiber Optic R&M Technician

Overview

Prince Telecom is a leading provider of telecommunications services, and we are currently seeking a highly skilled Fiber Optic R&M Technician to join our team. As a Fiber Optic R&M Technician, you will play a critical role in the installation, maintenance, and repair of our fiber optic networks.

Key Responsibilities:

  • Install, repair, and maintain fiber optic cables and related equipment
  • Climb utility poles and ladders
  • Lift and carry equipment weighing up to 75 pounds
  • Use a variety of hand tools
  • Work in all types of inclement weather
  • Enter underground facilities and use a shovel to uncover underground closures
  • Coordinate fiber activities with other departments and staff
  • Perform fiber tests using OTDRs, light sources, and meters
  • Terminate, splice, bond/ground, and test fiber optic equipment to customer standards
  • Provide accurate equipment location, splicing, and terminating records for the fiber database
  • Assist the Construction and Engineering departments
  • Build bays, racking, jumper ducts, and other network elements
  • Monitor, communicate, and perform corrective actions to fix problems affecting fiber and/or fiber-related equipment
  • Provision and install media converters
  • Serve as a technical resource for staff on all fiber-related areas and technical procedures
  • Be available for on-call emergency coverage for fiber restoration year-round

Requirements:

  • High school diploma or GED required, or equivalent education and experience
  • Two years of experience with fiber optic cable technology, formal fiber optic training strongly desired
  • One year of fiber optic cable splicing experience or completion of an equivalent training program
  • Authorized to work in the United States for this company
  • Able to lift/carry 50 pounds regularly and up to 75 pounds as needed with or without assistance
  • Able to meet the safety requirements of safety harnesses used for bucket trucks and climbing poles
  • Able to work at ground level, crouch, squat, and sit
  • Able to install network interface units outdoors on customer premises
  • Valid standard driver's license with a minimum of two years of driving experience
  • MVR record deemed acceptable by the company
  • Good understanding of technologies and standards as they apply to the installation of fiber optic networks
  • Working knowledge of design and layout for fiber terminations
  • Good understanding of fiber documentation and ability to assist in laying out new fiber circuits
  • Able to think analytically
  • Excellent customer presentation and service skills
  • Able to work in a dynamic, fast-paced environment
  • Able to work well under pressure and deadline environments
  • Able to translate highly technical information to end-user customers and staff
  • Able to communicate with other staff
  • Able to handle on-call responsibilities
  • Will act as a customer contact, interface with customers and local supervisors to clarify project status
  • Will learn new equipment, software, and interfaces to help expand business opportunities
  • Will work well within a team
  • Good written and oral communication skills
  • Adaptable to changing environments
  • Will complete other duties as assigned
  • Able to work weekends and overnights
  • Able to differentiate color codes
  • Able to read and understand manufacturers' manuals for operating and repairing electronic equipment and components
  • Proficient in the operation of all related fiber tools and equipment

What We Offer:

  • Company vehicle
  • Weekly paychecks
  • Competitive pay
  • Medical, dental, vision, and prescription plans
  • Flexible spending accounts
  • Short and long-term disability
  • Supplemental life and AD&D
  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Company discounts
  • Legal insurance
  • Paid time off and holidays
  • Tuition reimbursement for select programs

Prince Telecom is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, including based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

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