Medical Receptionist

6 days ago


Orchard Park, New York, United States General Physician, P.C. Full time
Job Title: Medical Receptionist

General Physician, P.C. is seeking a Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and family members, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities:
  • Check-in and check-out patients, verifying demographics and insurance eligibility
  • Process co-payments and follow specific service line protocols
  • Complete patient pre-registration, verifying insurance eligibility and reviewing patient financial responsibility
  • Answer phones and route communication appropriately, scheduling appointments and documenting patient interaction in the EMR system
  • Manage incoming mail and fax documents, processing medical record requests and referrals
Requirements:
  • High school diploma required; two-year college degree preferred
  • Proven work experience in a healthcare facility or strong customer service experience
  • Knowledge of insurance and medical terminology
  • Strong written and verbal communication skills with ability to utilize computer programs
Benefits:
  • Competitive salary
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Generous paid time off and 401(k) matching
  • Employee discounts and recognition programs


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