Front Desk Receptionist

10 hours ago


Cedar Park, Texas, United States Cedar Park Regional Medical Center Full time
Job Title: Front Desk Receptionist

Cedar Park Regional Medical Center is seeking a highly skilled and organized Front Desk Receptionist to join our team at our Occupational Medicine clinic. As a Front Desk Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience for all.

Responsibilities:
  • Answer and direct phone calls in a professional and courteous manner
  • Greet patients and visitors, and provide assistance as needed
  • Manage patient check-in and check-out processes, ensuring accurate and efficient completion of all necessary paperwork
  • Prepare charts and documents accurately and completely, ensuring completion of all intake forms
  • Enter patient demographics, charges, and payments into the clinic computer system
  • Verify patient insurance eligibility and coverage
  • Accurately handle the collection of patient payments
  • May be required to conduct end-of-day balances and reconcile any discrepancies
  • May be required to float to other clinics as needed
Qualifications:
  • High school diploma or equivalent required
  • Minimum of one year of experience in a medical office or front desk setting
  • Bilingual (English/Spanish) a plus
What We Offer:
  • Competitive pay
  • Medical, dental, vision, and life insurance
  • Generous paid time-off (PTO) and extended illness bank (EIB)
  • Tuition reimbursement and RN loan repayment program
  • Matching 401(k) and clinical ladder program
  • Employee referral bonus program and opportunities for career advancement


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