Technical Support Specialist for Business Applications
2 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Insight Global, working directly with a manufacturing organization. This onsite position offers a 5-day workweek, Monday through Friday, from 9am to 5pm.
As a key member of our team, you will be responsible for administering, configuring, and optimizing assigned business applications to ensure seamless performance, meet user needs, and align with company goals. You will collaborate with both technical and non-technical personnel to understand process requirements and implement solutions within a formal planning, configuration, testing, and deployment methodology.
Key Responsibilities- Administer, configure, and optimize business applications to ensure smooth operation, meet user needs, and align with company goals.
- Work closely with technical and non-technical personnel to understand process requirements and implement solutions within a formal planning, configuration, testing, and deployment methodology.
- Ensure business applications run efficiently, meet user expectations, and align with company objectives.
- Bachelor's Degree or equivalent experience in application administration and support (3-5 years).
- Proven experience working with Electronic Data Integration (EDI) systems.
- Familiarity with ERP Systems.
- Excellent written, verbal, and interpersonal skills for effective communication with users, stakeholders, and vendors.
- Experience with project management methodologies (e.g., Agile, Waterfall).
- Proficiency in MS Office Suite, SharePoint, and Power BI.
Based on industry standards and market rates, we estimate the salary range for this role to be around $85,000 - $110,000 per annum, depending on qualifications and experience.
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