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CRM Operations Project Coordinator

2 months ago

Lincolnshire, Illinois, United States Camping World Full time

Become a part of a dynamic team that values dedication and a customer-centric approach to business. Camping World is seeking a meticulous Project Coordinator for CRM Operations to oversee and implement marketing initiatives and campaigns. In this role, you will work closely with various teams, establish project objectives, and ensure the effective execution of projects and campaigns. This position requires a hybrid work arrangement with in-office attendance once a week.

Key Responsibilities:

  • Formulate project outlines that include scope, timelines, and resource distribution. Maintain a comprehensive CRM marketing schedule that encompasses channels such as direct mail, email, and SMS.
  • Oversee project timelines to ensure the timely rollout of CRM initiatives and campaigns, including customer journeys and batch communications.
  • Serve as the primary contact for all CRM-related inquiries and challenges.
  • Identify opportunities for process enhancements and spearhead initiatives aimed at optimizing CRM operations.
  • Proactively address obstacles and mitigate risks to keep projects aligned with timelines.
  • Collaborate with external partners for the execution of projects.
  • Engage with diverse teams to prioritize and implement strategic initiatives.
  • Utilize Agile methodologies for planning and delivering effective solutions.
  • Organize events, meetings, and decision-making processes.
  • Evaluate project progress and make necessary adjustments.
  • Maintain strong relationships with stakeholders for project updates.
Qualifications:
  • Bachelor's degree in Marketing, Business, or a related field.
  • Minimum of 3 years of experience in a Marketing Project Management role.
  • Proficient project management skills and familiarity with project management software.
  • Exceptional communication, problem-solving, and decision-making abilities.
  • Ability to work collaboratively within a team setting.
  • Strong analytical and reporting capabilities.
  • Understanding of CRM marketing principles.
  • PMP or relevant certifications are advantageous.
Compensation:
$81,375.00-$122,088.75 Annual

If you are looking for professional growth and enjoy collaborating with motivated individuals, consider a career with us. Full-time employees receive a comprehensive benefits package. We are an equal opportunity employer committed to fostering diversity and inclusion.