Technical Integration Specialist
3 weeks ago
Job Overview
">Allego is seeking a highly skilled Technical Integration Associate to join our team. This role will involve working closely with customers' business and IT teams to deliver technical integration services.
About the Role
">- As a Technical Integration Associate, you will be responsible for owning technical workstreams, collaborating with Allego's SaaS Ops, Product, and Development teams, as well as customers' IT and business partners.
- You will coordinate activities across internal and external teams, manage project plans, timelines, and deliverables, investigate and troubleshoot technical integrations, and escalate appropriately.
- Your expertise in Allego's revenue enablement platform and related integration services will be invaluable in this role.
Key Responsibilities
">- Design, configure, and implement integrations with customers' systems, including Single Sign-on, Automated User Provisioning, Oracle CRM, salesforce.com, and Microsoft Dynamics.
- Become a subject matter expert in Allego's integration services and provide technical guidance to customers.
- Lead technically focused customer calls and meetings, delivering custom overview presentations and live demonstrations of available integrations.
- Respond to technical questions from customers and support Allego's Customer Success team in their conversations with customers.
- Take ownership of continuous improvement and refinement of Allego's integration service delivery.
Requirements
">- Candidates must possess strong critical thinking and problem-solving abilities, excellent hands-on integration skills, and a passion for being a subject matter expert.
- Experience serving as a technical resource to customers, leading and managing integration projects, is essential.
- Able to function effectively in a fast-paced organization and balance multiple projects in a team environment.
What We Offer
">- An estimated salary of $85,000 - $110,000 per year, depending on experience.
- Medical, dental, and vision insurance.
- Unlimited PTO and 401K matching.
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