Bilingual Representative

3 days ago


Los Angeles, California, United States Pasona NA Full time

Pasona NA is currently seeking a Bilingual Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients via email or phone, responding to their inquiries related to cash management products and banking services.

The successful candidate will work collaboratively with our product team to resolve customer issues, develop a thorough understanding of bank cash management products, and provide assistance, support, and customer service to TRBD sales teams and corporate banking relationship managers.

To be considered for this role, you must possess fluency in Japanese, at least 2 years of relevant customer service experience, preferably in the banking/financial services industry. A Bachelor's degree is preferred, and proficiency in business Japanese and English is required. Additionally, you should be able to manage time effectively, prioritize tasks, and maintain a high level of customer satisfaction.

As a Bilingual Representative, you will receive a salary between $50,000 and $60,000 per year, along with an array of benefits including health insurance, dental insurance, vision insurance, 401K, life insurance, long-term disability, bonus, paid time off, and paid holidays.

We value flexibility and offer a hybrid working arrangement, allowing you to work from home or in the office two days a week. If you are a detail-oriented and customer-focused professional seeking a new challenge, please apply for this position.



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