Claims Intake Representative

6 days ago


Los Angeles, California, United States JBA International Full time

Job Overview:

As a Claims Intake Representative at JBA International, you will serve as the primary point of contact for prospective clients, facilitating effective communication and case management processes.

Main Responsibilities:

  • Receive and respond to incoming phone calls from potential clients, demonstrating excellent interpersonal skills
  • Systematically screen inquiries to identify viable cases and determine their suitability for our services
  • Coordinate client meetings and ensure smooth implementation of retainer agreements
  • Collect and review relevant documentation, such as pay stubs and communications, in a timely manner
  • Develop a working knowledge of our proprietary case management system to optimize workflow efficiency

Requirements and Skills:

  • Previous experience in a law firm setting, preferably as an intake specialist
  • A solid grasp of personal injury law principles
  • Bilingual fluency in English and Spanish
  • Strong verbal and written communication skills, combined with a proactive approach to problem-solving

Estimated Salary Range: $25 - $30 per hour, commensurate with local market rates and industry standards



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