Group Practice Operations Manager

1 week ago


Stockton, California, United States University of the Pacific Full time
Job Summary

We are seeking a highly skilled and experienced Group Practice Manager to join our team at the University of the Pacific. The successful candidate will be responsible for managing the day-to-day operations of our dental clinic, ensuring the delivery of high-quality patient care and services.

Key Responsibilities
  • Manage group practice operations, including patient intake, scheduling, and billing.
  • Supervise and coordinate the work of group practice coordinators and receptionists.
  • Develop and implement process improvements to enhance patient satisfaction and clinic efficiency.
  • Collaborate with clinical staff, faculty, and administration to ensure seamless clinic operations.
  • Investigate and resolve patient complaints and concerns.
  • Manage internal and external student rotation scheduling.
  • Coordinate state and regional licensure boards with school calendar.
  • Provide customer service training programs for students and clinical staff.
Requirements
  • Minimum of five years office management experience.
  • Previous supervisory experience required.
  • Knowledge of accounting/billing procedures, business communication, and Microsoft Excel, Word, and Access.
  • Ability to communicate effectively with diverse populations, analyze financial reports, and exercise autonomous judgment.
Preferred Qualifications
  • Clinical database systems experience desirable.
  • Dental terminology and treatment knowledge desirable.
Working Conditions

The position is full-time, 8 hours per day, 5 days a week.

Salary and Benefits

The salary range for this position is $84,132,025.55 per year.



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