Foundation Prospect Research Manager

3 weeks ago

Phoenix, Arizona, United States St Joseph Hospital & Medical Center Full time
Overview

St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social, and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. With a rich history of caring for the poor and underserved, St. Joseph's remains dedicated to its mission of providing exceptional patient care and advancing medical education and research.

We are proud to be a nationally recognized center for quality quaternary care, medical education, and research. Our hospital is home to several internationally renowned programs, including the,,, and, which are verified by the American College of Surgeons. We are also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services.

News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

Responsibilities

The Manager of Prospect Management will play a critical role in the development and implementation of prospect research and management strategies to support the hospital's fundraising efforts. This position will be responsible for the effective management, measurement, and analysis of the movement of prospects through the fundraising cycle.

Working closely with the development team, the Manager of Prospect Management will provide strategic insight into prospect and portfolio management to build and maintain constituent relationships. This position will also be responsible for providing training and support to development staff on prospect development functions within the CRM tool.

The ideal candidate will have a strong background in prospect research and management, with experience in CRM systems and data analysis. This position requires a creative and strategic thinker with excellent prioritization skills and a sense of initiative and inquisitiveness.

Key Responsibilities:
  • Provides training and support to development staff on prospect development functions within the CRM tool.
  • Assists in assigning prospects through the manual assessment of vendor-generated scores.
  • Develops and maintains queries to assist in data integrity initiatives, analyzes and synthesizes information for appropriate distribution of prospect leads.
  • Records and maintains relevant information in the CRM database, including the application of donor payments.
  • Provides high-level customer service and a solutions-oriented mindset.
  • Creates and maintains narrative reports, profiles, prospect alerts, charts, graphs, and other reports as needed.
  • Seeks to improve the organization by incorporating best practices, new knowledge, and trends within the industry and profession.
  • Assists in the cross-training of new hires and updating development staff on all aspects of prospect development.
  • Works in partnership with all development staff and consultants to affect a coordinated approach to the prospect development process.
  • Works with development staff to assess prospect management policies and procedures.
  • Contributes to the review and evaluation of informational resources.
  • Collaborates with other internal stakeholders to advance the mission of the foundation.
Qualifications

Minimum Experience and Education Required:

  • Five (5) years of related experience.
  • Three (3) of those years in CRM prospect and research management.
  • Bachelor's degree in a related field or a combination of education and/or additional job-related experience may be substituted in lieu of the degree.

Preferred Experience:

  • Supervisory experience with a philanthropic organization.
  • Experience in philanthropy operations.
  • Experience with Blackbaud, Salesforce, or similar CRM.
  • Strong data mining skills.

We offer great benefits to support you and your family, including:

  • Medical/Dental/Vision Insurance (no premium for employee benefits)
  • Flexible spending accounts
  • Matching 403(b) retirement program
  • Fully Funded Pension Plan
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Mental Health Benefit
  • Employee Life Insurance
  • Annual Performance Bonus
  • Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity

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