Field Service Engineer

2 weeks ago

Phoenix, Arizona, United States Lam Research Full time
The Role

We are seeking a highly skilled Field Service Engineer to join our team at Lam Research. As a Field Service Engineer, you will be responsible for providing quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.

Key Responsibilities
  • Provide on-site repair, maintenance, and installation services for Lam's complex equipment
  • Perform analytical problem-solving, troubleshooting, and diagnostics to identify and resolve issues
  • Collaborate with customers and internal teams to deliver solutions and ensure customer satisfaction
  • Stay up-to-date on semiconductor capital equipment and Lam products through learning, training, and certification
  • Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Electronics, Engineering, or related field and 5+ years of experience; or Master's degree with 3+ years; or equivalent work experience
  • Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
  • Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
  • Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
  • Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed
Preferred Qualifications

We are looking for candidates with:

  • Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
  • Communication skills, both written and verbal, in English
  • Foundational analytical and problem-solving skills
About Lam Research

Lam Research is an equal opportunity employer committed to diversity and inclusion. We believe that every person should feel valued, included, and empowered to achieve their full potential. We offer a variety of work location models based on the needs of each role, including On-site Flex and Virtual Flex. Our Perks and Benefits include a comprehensive set of outstanding benefits that support our employees throughout the phases of their life.

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