Medical Customer Service Representative

6 days ago


Fond du Lac, Wisconsin, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our donors, ensuring their safety and satisfaction throughout the plasma donation process.

Key Responsibilities:

  • Answer phone calls and greet donors in a friendly and professional manner
  • Screen new and repeat donors, taking and recording vital signs and finger stick results
  • Use our Donor Information System to prepare donor charts and maintain accurate records
  • Coordinate donor compensation and identify opportunities for continuous improvement
  • Work a variety of shifts, including evenings, weekends, and holidays

Requirements:

  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Ability to lift up to 5 lbs. and occasional lifting of materials up to 32 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • 1 or more years of experience working in a customer or patient-facing role

What We Offer:

BioLife Plasma Services is committed to providing a safe and supportive work environment for our employees. We offer a competitive hourly wage, comprehensive benefits package, and opportunities for career growth and development.

Location:

Fond du Lac, WI

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Part-time



  • Fond du Lac, Wisconsin, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a professional and friendly...


  • Fond du Lac, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Center team, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a professional and friendly...


  • Fond du Lac, Wisconsin, United States Pick N Save Full time

    About UsPick N Save is a leading retail company that values its customers and employees. We strive to create a safe and clean environment that encourages our customers to return.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...


  • Fond du Lac, Wisconsin, United States Security Finance Full time

    About UsAt Security Finance, we are a leading provider of financial services, dedicated to helping individuals and communities achieve financial stability and success.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for...


  • Fond du Lac, Wisconsin, United States XPO Logistics Full time

    XPO Logistics Job DescriptionAs a Customer Service Representative at XPO Logistics, you will be responsible for providing exceptional customer service and support to our clients and business partners.Key Responsibilities:Assist customers and business partners via telephone and email to resolve issues and answer questions.Handle customer complaints in a calm...


  • Fond du Lac, Wisconsin, United States McDonald's Restaurants Full time

    Join Our Team at McDonald's RestaurantsAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide prompt and...


  • Fond du Lac, Wisconsin, United States Werner Electric Full time

    Customer Service Representative - ConstructionJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Werner Electric Supply. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our construction industry customers, responding to their...


  • Fond du Lac, Wisconsin, United States NEB Corp. Full time

    NEB Corp. is a trusted, family-owned bank with a strong presence in Southeastern Wisconsin. We're committed to fostering an inclusive environment of growth and development for our employees. As a Customer Service Representative, you'll have the opportunity to create a positive impact on our customers' lives every day. Your responsibilities will include: *...


  • Fond du Lac, Wisconsin, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide timely and...


  • Fond du Lac, Wisconsin, United States Werner Electric Full time

    **Customer Service Representative - Construction****Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Werner Electric Supply. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our construction industry customers, ensuring their needs are met and...


  • Fond du Lac, Wisconsin, United States Compass Group, North America Full time

    Job SummaryAs a Customer Service Representative with Compass Group, North America, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for students and staff. This role involves performing cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash...


  • Fond du Lac, Wisconsin, United States Sysco Full time

    About the RoleSysco is seeking a highly skilled Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProcess customer orders and ensure timely delivery of products.Work closely with sales teams to...


  • Fond du Lac, Wisconsin, United States Batteries Plus Bulbs Full time

    Join Our Team at Batteries Plus Bulbs! Batteries Plus Bulbs, a leading franchise in the battery and lighting industry, is seeking part-time customer-focused individuals to enhance our retail operations. Your Role: As a Customer Service Representative, you will be the face of our brand, providing expert knowledge and tailored solutions that set us apart from...


  • Fond du Lac, Wisconsin, United States Spectrum Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide timely and...


  • Fond du Lac, Wisconsin, United States Wisconsin Auto Title Loans Full time

    Unlock Your Potential as a Customer Service AssociateAt Wisconsin Auto Title Loans, Inc, we're seeking driven individuals to join our team as Customer Service Associates. As the first point of contact for our customers, you'll play a vital role in providing exceptional service and support.What You'll Do:Provide top-notch customer service and support to our...


  • Fond du Lac, Wisconsin, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...


  • Fond du Lac, Wisconsin, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...


  • Fond du Lac, Wisconsin, United States The Sherwin-Williams Company Full time

    Customer Service SpecialistThis is a critical role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. Your goal will be to deliver exceptional customer...


  • Fond du Lac, Wisconsin, United States Wisconsin Auto Title Loans Full time

    Customer Service Associate OpportunityAt Wisconsin Auto Title Loans, Inc, we're seeking a driven individual to join our team as a Customer Service Associate. As the first point of contact for our customers, you'll play a crucial role in providing exceptional service and support.Key Responsibilities:Provide top-notch customer service and support via phone and...


  • Fond du Lac, Wisconsin, United States PM of Fond Du Lac Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Crew Member at PM of Fond du Lac. As a Crew Member, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key Responsibilities:Customer Service: Greet all guests in a...