IT Asset Management Director
3 weeks ago
About the Role
The Associate Director IT Asset Management role at DTCC is a critical position that requires a strategic subject matter expert and leader in the IT Asset Management team. This individual will play a crucial role in modernizing how we manage our configuration management database, the inventory of our assets, the data model around it, and all the relationships among those systems.
Key Responsibilities
- Lead the CMDB team, including managing staff and driving Configuration Management Database (CMDB) data quality and coverage efforts.
- Manage the modernization of the ITAM process that builds on an industry standard platform, to gain more insights into relationships and life cycle management, that more effectively help DTCC manage risk.
- Collaborate with all engineering teams ensuring they are aware of ITAM capabilities and their responsibilities for their data in the CMDB.
- Align with process, operations, and those responsible for life cycle management of their components to ensure completeness and alignment with upstream and downstream impacts.
- Establish and maintain documentation of policies, procedures, job aids, and reports.
- Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously.
- Involvement in audit and regulatory reviews.
- Maintain strong operational controls around ITAM.
Requirements
- Bachelor's degree preferred with Masters or equivalent experience.
- Minimum of 10 years of related experience.
- Ability to meet with clients, present to senior management and provide updates to regulators / supervisors.
- Ability to work across teams to create partnerships that achieve organization goals, and passionate about building an innovative culture.
- Strong critical thinking, communication and teamwork skills are key to be successful in this role.
- Minimum of 10 years of related experience, including IT delivery, operations, service management and/or support.
- Proven track record of implementing and/or transforming ITAM functions.
- Familiarity with Agile methodology.
- Familiarity with Infrastructure design standards for modular, secure, and resilient applications to drive root cause analysis across the breadth of the enterprise.
- Deep understanding of IT Asset Management principles, configuration management, and ITIL best practices.
- Strong knowledge of the Common Service Data Model (CSDM) and its application in the IT Asset Management space.
- Strong analytical skills to support independent and effective decisions.
- Experience initiating Continuous Improvement Projects.
About DTCC
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide.
From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure.
Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.
When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries.
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