Current jobs related to IT Support Specialist - Frederick, Maryland - KTL Solutions

  • Community Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Frederick County , Inc. Full time

    Job Title: Community Support SpecialistFrederick County, Inc. is seeking a Community Support Specialist to join our team. As a Community Support Specialist, you will provide support and supervision to adults with intellectual and developmental disabilities in a community-based setting.Key Responsibilities:Provide direction and supervision to individuals with...

  • Employment Specialist

    1 month ago

    Frederick, Maryland, United States Spectrum Support Inc Full time

    Job SummarySpectrum Support Inc is seeking a dedicated and compassionate Employment Specialist to join our team. As a key member of our staff, you will play a vital role in supporting individuals with developmental disabilities to achieve their employment goals.Key ResponsibilitiesAssist individuals in participating in their "Living Your Best Life" Service...

  • Administrative Support Specialist

    4 weeks ago

    Frederick, Maryland, United States ERP International Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to provide high-level administrative support to the Principal of the Office of the Principal Assistant for Acquisition (OPAA), U.S. Army Medical Research and Development Command, at Fort Detrick, MD.Key ResponsibilitiesProvide executive support to the Principal, including scheduling...

  • Technical Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Smart Building Technologies, LLC Full time

    We are seeking a skilled Technical Support Specialist to join our team at Smart Building Technologies, LLC. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients by responding to service requests, contacting customers with alarms, and performing initial triage of service tasks.This role requires...

  • Community Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Frederick County , Inc. Full time

    Job Title: Community Support SpecialistWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at Frederick County, Inc. This role is responsible for providing support and guidance to individuals with developmental disabilities, enabling them to live independently and participate fully in their communities.Key...

  • IT Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Werres Full time

    We are seeking a skilled IT Support Specialist to join our team at Werres Corporation. As a Help Desk Technician, you will provide first-level support for computer hardware and software-related inquiries, acknowledging and responding to tickets, and escalating to appropriate teams and tiers as required.Main Responsibilities:Provide a first-level response to...

  • Administrative Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Manpower Group Inc. Full time

    Job Summary:ManpowerGroup is seeking an experienced Administrative Support Specialist to join our team in Frederick, MD. As an Executive Assistant, you will provide administrative support to senior leadership and other staff members, ensuring a well-run front and back office. Key Responsibilities:• Provide administrative support to senior leadership,...

  • Desktop Support Specialist

    3 weeks ago

    Frederick, Maryland, United States AET FEDERAL INC Full time

    Job DescriptionAET Federal Inc. is seeking a skilled Desktop Support Specialist to provide technical help desk support for various types of IT equipment, software, and peripheral equipment.Key Responsibilities:Coordinate operating system upgrades, IAVA mitigation, system imaging, and technical refresh cycles for all end-user devices.Provide desk-side support...

  • Transportation Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Alakaina Family of Companies Full time

    We are seeking a highly skilled Transportation Support Specialist to join our team at the Alaka`ina Foundation Family of Companies. The ideal candidate will have experience driving government vehicles and providing logistical support for animal facilities.Key Responsibilities:Transport shipments of items on a daily basis, within and outside USAMRIID...

  • Contract Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Chimera Enterprises International Full time

    Job DescriptionChimera Enterprises International is seeking a Contract Support Specialist to support the Joint Program Executive Office for Chemical, Biological, Radiological and Nuclear Defense (JPEO-CBRND) JPEO-CBRND Medical Office. This position requires a Secret clearance.Key Responsibilities:Identify and determine the best procurement method, prepare a...

  • Behavioral Support Specialist

    4 weeks ago

    Frederick, Maryland, United States The Arc of Southern Maryland Full time

    Job SummaryThe Arc of Southern Maryland is seeking a skilled Behavioral Support Specialist to join our team. As a key member of our crisis intervention team, you will provide temporary on-site support to individuals with behavioral challenges, working closely with clients, their support networks, and our interdisciplinary team to develop and implement...

  • Scientific Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Laulima Government Solutions Full time

    Job Title: Scientific Support SpecialistJob Summary: We are seeking a highly skilled Scientific Support Specialist to join our team at Laulima Government Solutions. The ideal candidate will have a strong background in molecular biology and virology, with experience in conducting research projects and analyzing data.Responsibilities:Support scientific...

  • Administrative Support Specialist

    4 weeks ago

    Frederick, Maryland, United States NRG Full time

    Job Summary:The Administrative Support Specialist will provide administrative and general business support to assigned teams, handling a variety of functions to ensure that operations and internal and external customer needs are met.Key Responsibilities:Provide overall administrative support as directed.Manage data files, scan documents, create folders, and...

  • Behavioral Support Specialist

    4 weeks ago

    Frederick, Maryland, United States Frederick County Public Schools Full time

    Job Title: Behavioral Support SpecialistJob Summary: We are seeking a Behavioral Support Specialist to join our team at Frederick County Public Schools. The successful candidate will provide support to students with behavioral challenges in a K-12 education setting.Key Responsibilities:Provide behavioral support to students with challenging...

  • Medication Support Specialist

    2 weeks ago

    Frederick, Maryland, United States Country Meadows Full time

    About Us: Country Meadows is a leading provider of quality care and services to seniors in a home-like setting. As a Medication Support Specialist, you will play a vital role in ensuring the well-being and comfort of our residents.Salary: The starting hourly rate for this position is $17.50, with opportunities to earn more based on experience.Job Summary: We...

  • Peer Support Specialist

    1 month ago

    Frederick, Maryland, United States Community Counseling Center Full time

    Job SummaryAs a Peer Support Specialist at Community Counseling Center, you will play a vital role in supporting individuals in their mental health recovery journey. This is a unique opportunity to share your personal experience and connect with others who have faced similar challenges.Key ResponsibilitiesShare your personal experience with mental illness...

  • Medical Professional

    6 days ago

    Frederick, Maryland, United States Frederick Health Full time

    Frederick Health Nursing OpportunityWe are seeking a skilled Medical Professional to join our team at Frederick Health as a Telemetry Support Specialist.About the JobThis is a 13-week contract opportunity with a guaranteed 36 hours per week. The successful candidate will work in a dynamic environment, providing exceptional patient care and support to our...

  • Office Support Specialist

    3 weeks ago

    Prince Frederick, Maryland, United States TM ASSOCIATES MANAGEMENT INC Full time

    Job Summary:The Office Support Specialist will provide administrative support to the Site Manager and contribute to the overall success of the property. This role is ideal for an organized and detail-oriented individual who is able to multitask and work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to...

  • Ophthalmic Technician

    4 weeks ago

    Frederick, Maryland, United States Johns Hopkins University Full time

    Job Summary:The Ophthalmic Technician - Clinical Support Specialist will provide clinical support to physicians in a satellite office with multiple functions and minimal staff. This role involves working with faculty, Clinic Manager, and Clinic Supervisor to provide technician/clinical support to physicians.Key Responsibilities:Provide clinical support to...

  • Care Support Specialist

    3 weeks ago

    Frederick, Maryland, United States Treasure Health Full time

    We are a leading provider of care services, empowering individuals with intellectual and developmental disabilities to lead independent lives.About UsTreasures Inc. is a mission-driven organization dedicated to creating inclusive environments where everyone can thrive. Our team of skilled professionals collaborates to create personalized support plans that...

IT Support Specialist

1 month ago

Frederick, Maryland, United States KTL Solutions Full time
Job Title: IT Support Specialist

At KTL Solutions, we are seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT environments are running smoothly and efficiently.

Key Responsibilities:
  • Perform routine system maintenance on supported systems.
  • Triage and prioritize issues and tickets.
  • Provide IT-related support for technical issues.
  • Create knowledgebase articles for complex tasks.
  • Create new procedures and environment documentation as necessary.
  • Identify technical issues and inefficiencies and recommend solutions.
  • Assist project teams on the design and implementation of services.
  • Accurately track time spent on tasks.
  • Work service and project tickets to resolution according to defined SLA's.
  • Update client-specific documentation to ensure it is up to date.
  • Coordinate and work with other departments to deliver services to customers.
  • Communicate with customers regarding current issues and upcoming changes.
Requirements:
  • Previous experience in an IT support or engineer role with a preference in the MSP industry.
  • Previous experience deploying and administering Microsoft 365 services.
  • Previous experience managing Windows Servers and core functional roles.
  • Functional understanding of networking concepts including routing, subnetting, and security.
Preferred Qualifications:
  • Network+ or related security certification.
  • Microsoft 365 Administrator or Azure Administrator certifications.