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Deli Sales Associate

2 months ago


Calistoga, California, United States Cal Mart Full time
Deli Clerk Job Description

Job Summary:

Cal Mart is seeking a highly motivated and customer-focused Deli Clerk to join our team. As a Deli Clerk, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide responsive and exceptional customer service to deli counter customers, answering questions, making recommendations, and responding to requests.
  • Recommend, slice, weigh, package, and price meats and cheeses.
  • Prepare special orders and party trays.
  • Update displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
  • Ensure that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
  • Take telephone orders for party trays, sandwiches, and special orders.
  • Follow all food safety and sanitation procedures established by the company and other regulatory agencies.
  • Cooperate with others to ensure customer satisfaction.
  • Confirm that all displays, products, and services comply with company standards.

Requirements:

  • High School Diploma or equivalent.
  • Some companies may have a minimum age requirement of 18.
  • Deli counter or food preparation experience may be required.
  • Ability to lift heavy items, ranging from 5 to 30 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
  • Excellent customer service, communication, and math skills.
  • Ability to speak, read, and write in English to ensure fluent communication with customers, coworkers, and supervisors who only speak English.
  • Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
  • A courteous and efficient approach to handling customer requests, questions, and complaints.

Work Environment:

The store climate can range, averaging 70-78 degrees, with freezers and walk-ins at low temperatures. The work environment is moderate in noise level.

Physical Requirements:

  • Regularly stand, bend, twist, kneel, and crouch; use hands to handle or feel and talk or hear.
  • Frequently required to reach with hands and arms.
  • Ability to stand and move for up to 8 hours per day.

Benefits:

  • Wage: $16-$18 DOE.
  • Fully covered employer benefits (Medical, Dental, Vision, STD, GT Life) *Select Plans*.