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Restaurant Shift Manager

2 months ago

Grants Pass, Oregon, United States Wendy's Full time

Job Summary:

As a Shift Manager at Wendy's, you will be responsible for leading a team of Crew Members to achieve sales and profit goals. Your primary focus will be on creating a positive work environment, ensuring food safety, and providing excellent customer service.

Key Responsibilities:

  • Train, develop, and mentor a team of Crew Members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Create a warm and welcoming work environment that promotes teamwork and collaboration.
  • Monitor and reinforce food safety procedures to ensure a clean and safe environment for customers and employees.
  • Maximize store sales and profit goals by implementing effective sales strategies and managing inventory.
  • Maintain Quality, Service, and Cleanliness (QSC) standards to ensure a positive customer experience.
  • Go above and beyond to serve guests by providing exceptional customer service and resolving any issues that may arise.

Requirements:

  • Previous experience in a leadership or supervisory role in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of food safety procedures and QSC standards.