Restaurant Operations Manager

1 day ago

Grants Pass, Oregon, United States JCK Restaurants Inc Full time
Job Title: Restaurant Manager

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Jersey Mikes. As a Restaurant Manager, you will be responsible for leading a team of dedicated professionals to deliver exceptional customer service and drive business growth.

Key Responsibilities:
  • Ensure total customer satisfaction through the delivery of a quality product and excellent customer service.
  • Supervise and direct employees customarily and regularly during work hours.
  • Train, coach, and provide regular performance feedback to motivate and improve the performance of all employees.
  • Evaluate employees' performance and hold employees accountable for meeting performance standards.
  • Develop and execute the business plan for the restaurant.
  • Monitor controllable costs and initiate appropriate corrective actions when necessary.
  • Utilize labor effectively to meet budgets while ensuring high quality of QSC.
  • Execute company-wide marketing programs.
  • Identify and develop local restaurant marketing strategies to maximize sales.
  • Ensure business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures.
  • Uphold company food safety, food handling, and sanitation requirements to ensure health and safety of customers and employees.
Requirements:
  • High school diploma or equivalent.
  • Minimum 2 years' experience in a team/shift leader position (in a restaurant, retail, or convenience store).
  • Jersey Mike's phase 1 & 3 certification, and attend phase 2 within first 12 months.
  • Must be knowledgeable regarding employment law and Human Resources Practices.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
  • Basic math.
  • Basic computer knowledge.
  • Food handler's permit.
  • Valid driver license, with clean driving record and sufficient liability coverage.
Working Conditions:
  • Sometimes involve exposure to excessive heat and cold associated with kitchen environment.
  • Exposure to various foods, cleaning chemicals, sharp utensils, and hazardous food preparation equipment.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced leader looking for a new challenge, please submit your application.

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