Customer Service Coordinator

1 week ago


Huntsville, Alabama, United States Mr Rooter Full time

Job Summary: As a Dispatcher/Customer Service Representative at Mr. Rooter, you will be responsible for handling incoming calls and scheduling service calls to meet customer requirements. This role requires a professional and courteous demeanor, prioritizing and coordinating the scheduling of services, dispatching technicians to jobs, and coordinating delays in schedule with customers and service technicians.

Key Responsibilities:

  • Handle incoming calls in a professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Dispatch technicians to jobs
  • Coordinate delays in schedule with customers and service technicians

Requirements: To be successful in this role, you must have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.



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