Customer Service Liaison

3 weeks ago


Huntsville, Alabama, United States Mr Rooter Full time

Job Summary: As a Customer Service Representative at Mr. Rooter, you will be responsible for handling incoming calls and scheduling service calls to meet customer requirements. Your role will involve receiving incoming calls in a professional and courteous manner, prioritizing and coordinating the scheduling of services, and coordinating delays in schedule with customers and service technicians.

Key Responsibilities:

  • Handle incoming calls and schedule service calls to meet customer requirements
  • Receive incoming calls in a professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through various channels

About Mr. Rooter: Mr. Rooter is a leading provider of plumbing and drain cleaning services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.



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