Customer Service Coordinator
6 days ago
Job Summary
As a Dispatcher/Customer Service Representative at Mr. Rooter, you will be responsible for handling incoming calls and scheduling service calls to meet customer requirements. This role requires a professional and courteous demeanor when receiving incoming calls, prioritizing and coordinating the scheduling of services, dispatching technicians to jobs, and coordinating delays in schedule with customers and service technicians.
Key Responsibilities
- Handle incoming calls in a professional and courteous manner
- Prioritize and coordinate the scheduling of services
- Dispatch technicians to jobs
- Coordinate delays in schedule with customers and service technicians
Requirements
Mr. Rooter is seeking a highly organized and detail-oriented individual to fill this role. If you have excellent communication skills and are able to work in a fast-paced environment, we encourage you to apply.
About Mr. Rooter
Mr. Rooter is a leading provider of plumbing and drain cleaning services. We are committed to providing exceptional customer service and are seeking a talented individual to join our team.
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