Customer Account Coordinator
7 days ago
We are seeking a highly skilled Customer Account Coordinator to join our team at Georgia-Pacific. As a key member of our sales team, you will be responsible for managing customer accounts, ensuring accurate orders, and providing exceptional customer service.
Key Responsibilities- Manage customer accounts through proactive communication and collaboration with internal teams
- Create and maintain spreadsheets to track inventory, order status, and customer data
- Enter orders, cancellations, and changes for multiple customer accounts with accuracy and attention to customer needs
- Coordinate shipments of products with the shipping department
- Work with Quality Assurance to follow up on customer feedback and identify root causes to offer solutions to customers
- Manage inventories for effective production review and planning
- Conduct business reviews and onboarding activities with customers
- 2+ years of experience working with customers
- Proficient in Outlook and Excel with ability to create spreadsheets using formulas to track, calculate, and analyze data
- Experience with record-keeping management/documentation
- Willingness to work overtime, weekends, and travel 5-10% of the time as required to support the business
At Georgia-Pacific, we offer a competitive salary and benefits package, including medical, dental, vision, flexible spending, and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and more.
Equal OpportunitiesGeorgia-Pacific is an Equal Opportunity Employer, including disability and protected veteran status. We are committed to diversity and inclusion in the workplace.
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