Front Desk Associate

13 hours ago


Baltimore, Maryland, United States Stretch Zone - 1101 Full time
Job DescriptionAt Stretch Zone, we're seeking a highly organized and energetic Front Desk Associate to join our team. As the lead customer service contact, you'll be responsible for ensuring a seamless experience for our clients and prospects. Your duties will include monitoring client sessions, promoting current client renewals, and acquiring new prospects through telephone and text inquiries. You'll also assist in maintaining a clean and comfortable store environment and help manage our social media presence. If you have 5+ years of experience in reception/scheduling/call center work and a passion for delivering exceptional customer service, we'd love to hear from you.

Key Responsibilities:
  • Provide exceptional customer service to clients and prospects
  • Monitor client sessions and ensure appointments run on time
  • Help promote current client renewals and acquire new prospects
  • Assist in maintaining a clean and comfortable store environment
  • Help manage social media presence

Requirements:
  • 5+ years of experience in reception/scheduling/call center work
  • Excellent customer service skills
  • Ability to work independently and as part of a team

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply. Learn more about our company culture and values at stretchzone.com.


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