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Client Services Manager

2 months ago

Bloomington, United States Betty Full time

Betty is a dynamic creative agency dedicated to ongoing enhancement, seeking individuals who resonate with our mission. We are currently looking for a passionate, inclusive, and proactive professional to join our team. The ideal candidate is committed to delivering outstanding results, strengthening client relationships, fostering agency growth, and crafting meaningful consumer experiences in a diverse global environment.

Position Overview:

  • Serve as a Client Services Manager, reporting directly to an Account Director
  • Essential attributes include analytical thinking and effective organizational skills
  • Exhibit robust client management and strategic business acumen
  • Oversee team development and propel business expansion

Key Responsibilities:

  • Build trust and credibility with clients through effective communication
  • Remain knowledgeable about the client's sector, competitors, and market dynamics
  • Collaborate with the account lead to create proposals and presentations
  • Work closely with clients, directors, and creative teams to formulate briefs
  • Steer the creative process from initial concept to final production
  • Address client inquiries promptly to ensure satisfaction
  • Facilitate internal and client meetings, preparing necessary documentation
  • Efficiently manage project scopes, budgets, and timelines
  • Identify growth opportunities for clients and devise strategies accordingly
  • Champion diversity and inclusion to enrich our agency's culture

Join us at Betty to become part of a team that prioritizes diversity and equality. We cultivate a supportive environment where individuals can flourish and contribute authentically. Our commitment is to maintain a workplace free from discrimination based on any protected category. Be a part of our inclusive community at Betty.