Client Service Representative
5 months ago
Description Position at Combs Veterinary Clinic Combs Veterinary Clinic, a progressive small 2-3 doctor animal clinic on the West side of Bloomington, IN, is looking for a Client Service Representative. At Combs Veterinary Clinic, our team is small, supportive, and collaborative. We embrace a collaborative approach and are excited to be able to add another CSR to our family. Being a CSR in a veterinary office takes a special kind of person who loves helping both humans and animals alike. You would be responsible for the first and last impression a client makes when visiting our clinic, and it is important that all clients feel welcome, safe, and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care Essential Functions and Responsibilities: Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phoneAdmit patients: ensuring that the patient is weighed, and all information is currentSchedule and confirm appointments, record keeping, and organization, and provide estimates and invoices for paymentProcess financial transactions accuratelyRespond with compassion and empathy in stressful and emotional situationsMaintain a clean, stocked lobby and front office areaEducate clients on wellness plans, food, and products sold in the waiting roomCommunicate effectively and efficiently with the Nursing and Vet TeamPerform opening and closing procedures, end-of-day reports, and depositsData Entry: records, client questionnaires, referral information, etc.Distribute mailEnsure that referral letters and lab results go to the corresponding veterinariansOpportunities to learn Veterinary Assistant skills if desired Skills and Qualifications: One year minimum experience in a veterinary practice required; however candidates with human medical experience may be consideredMinimum two years of customer service experience required (retail, food and beverage, etc.)Familiarity with Avimark hospital software preferredComputer experience (email usage, word/excel) required for using front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter)Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminalKnowledge of veterinary terminology, situational understanding and being able to communicate these situations with clients and the veterinary team successfully.Ability to determine the difference between an emergency and a routine office visitExcellent communication skills with clients and team membersProficient with time management, ability to problem solve, learn, and handle multiple tasksEnthusiastic team player with a patient, friendly, and positive professional attitudeMust be able to work seated for a majority of day Benefits and Perks: Short Term Disability paid for by employer Complimentary Life Insurance - $25,000; with options to purchase additional voluntary benefits for self or family Company-Sponsored Employee Assistance Program (Headspace)401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employmentKaiser/UMR Insurance Plans with multiple optionsFlexible Spending Account or Health Savings Account options United Healthcare Dental Insurance; includes a 100% paid premium option for team membersUnited Healthcare Vision Insurance optionsLong Term Disability optionProgyny-Fertility and Family Building Support (up to $10,000)Team Member Discounts for Pet CarePaid time off-inclusive of sick, personal, and vacationLGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)Referral Bonus ProgramDailyPay on DemandWe are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
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Bloomington, United States Feldmann Imports Full timeFeldmann Imports Mercedes-Benz is seeking a skilled Client Service Representative to join our Client Care Department. If you have experience in customer-facing roles and are passionate about delivering exceptional service, we encourage you to apply.Key Responsibilities:Provide top-notch customer service via phone and emailSchedule appointments and manage...
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Insurance Service Representative
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Bloomington, Illinois, United States The Herman Agency - Country Financial Full timeJob Title: Entry-Level Insurance Customer Service RepresentativeJob Description:The Herman Agency - Country Financial is seeking an Entry-Level Insurance Customer Service Representative to support clients, assist with underwriting, handle claims, and maintain strong client relationships.Responsibilities:* Maintain and strengthen client relationships* Handle...
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Customer Service Representative
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Bloomington, Illinois, United States Farmers Insurance - Carrie Joos Agency Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and organized Customer Service Representative to join our team at Farmers Insurance - Carrie Joos Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...
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Customer Service Representative
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Bloomington, United States Arlington Heights Veterinary Hospital Full time $10 - $15Arlington Heights Veterinary Hospital, located in Bloomington, IN is a veterinary hospital that puts your animals’ needs first and foremost. For over 5 decades we have aimed to perform the best possible medicine and are always striving to save the 10%; Saving the lives of the animals that only the best veterinarian can save. We have a philosophy that...
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Customer Service Representative
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Bloomington, United States AVA Consulting Full timeJob SummaryWe are seeking a Customer Service Representative to join our team at AVA Consulting. As a key member of our support team, you will be responsible for delivering exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries via phone and emailTake orders and provide follow-up servicesConduct research to troubleshoot...
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Customer Service Representative
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Bloomington, Illinois, United States TEKsystems Full timeJob SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at TEKsystems. As a key member of our Marketing Call Center, you will play a critical role in scheduling appointments with existing customers and conducting customer touchpoints to support our sales representatives.Key Responsibilities:Schedule...
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Healthcare Customer Service Representative
3 weeks ago
Bloomington, Illinois, United States VIATEQ Corporation Full timeJob Title: Healthcare Customer Service RepresentativeJob Description:VIATEQ Corporation is seeking a skilled Customer Service Representative to support a client in the healthcare industry. As a key member of our team, you will be responsible for responding to inbound calls, documenting conversation details, and utilizing scripts and resources to guide...
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Customer Service Representative
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Bloomington, Indiana, United States Adalie Allen - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Adalie Allen - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key ResponsibilitiesManage customer inquiries and resolve...
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Customer Service Representative
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Bloomington, Indiana, United States Hazen Insurance Agency LLC Full timeJob OpportunityWe are seeking a highly motivated and organized Customer Service Representative/Administrative Support staff to join our team at Hazen Insurance Agency LLC in Bloomington, IN.Key Responsibilities:Provide exceptional customer service to clients via phone and emailManage administrative tasks, including data entry and record-keepingAssist with...
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Client Services Director
4 weeks ago
Bloomington, United States Quad Full timeJob DescriptionThe Director Client Services is responsible for leading the Client Services team to ensure work meets client expectations, grows business across the platform within existing key accounts, and serves as the key client contact for all projects and initiatives awarded. The Director Client Services will provide on-site leadership and tactical...
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Client Services Director
5 months ago
Bloomington, United States Quad Full timeThe Director Client Services is responsible for directing the Client Services team(s) to ensure work meets client expectations, grow business across the platform within existing key accounts and serve as key client contact for all projects and initiatives that are awarded. The Director Client Services will be responsible for providing on-site leadership and...
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Customer Service Representative
4 weeks ago
Bloomington, United States Insperity Full timeJob DescriptionAs a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth for our client, a leading e-commerce and marketing company in the tax and accounting industry.Key Responsibilities:Provide top-notch customer service and support via phone, email, and chatProcess orders...
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Customer Service Representative
1 month ago
Bloomington, Illinois, United States Mandy Reed - State Farm Agent Full timeJob OpportunityAs a Customer Service Representative with Mandy Reed State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.Key ResponsibilitiesProvide accurate and...
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Healthcare Customer Service Representative
4 weeks ago
Bloomington, Illinois, United States VIATEQ Corporation Full timeJob DescriptionViateq Corporation is seeking a skilled Customer Service Representative to support a client in the healthcare industry. In this role, you will respond to inbound calls, document conversations, and utilize scripts to guide interactions.Key Responsibilities:Provide empathetic customer service and resolve issues efficientlyUtilize online...
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Bloomington, United States Feldmann Imports Full timeFeldmann Imports Mercedes-Benz is looking for the best and brightest to become part of our winning Client Care Department! If you have experience in any industry or organization that focuses on providing guests with a superior experience, then we encourage you to apply today. The right candidate is a positive, innovative team player that shares our passion...
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Client Service Associate
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Bloomington, Illinois, United States JTB INTERNATIONAL INC Full timeJob DescriptionGlobal Client Support ProfessionalJTB International Inc. is seeking a highly skilled Global Client Support Professional to provide exceptional support to our Financial Advisors. The ideal candidate will possess excellent communication skills, be highly organized, and have a strong attention to detail.Responsibilities:Provide direct support to...
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Customer Service Representative
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Bloomington, United States Pirate Staffing Corp Full timeGood Customer Service Skills Sales calls Answering multi-phone lines Assisting applicants Marketing and telemarketing calls Following up with customers by email Filling Orders Assisting with payroll Comfortable using computers for Microsoft, Excel, a Customer Service Representative, Customer Service, Representative, Retail, Staffing
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Customer Service Representative
3 weeks ago
Bloomington, Illinois, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, handling phone calls, taking...
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Financial Services Representative
3 weeks ago
Bloomington, California, United States Bronson Kinkade Consulting Full timeUnlock Your Earning PotentialAt Bronson Kinkade Consulting, we're seeking a skilled Financial Services Representative to join our team. As a key player in our expanding agency, you'll have the opportunity to introduce financial products such as Indexed Universal Life (IUL), annuities, life insurance, and others to individuals seeking more information.What We...
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Client Service Management Manager
2 days ago
Bloomington, United States Arthur J Gallagher & Co. Full timeIntroduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock...