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Customer Service Representative

2 months ago

Front Royal, Virginia, United States Cascade Industries Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cascade Industries. As a Customer Service Representative - Inbound for Housing Companies, you will be responsible for handling telephone inquiries for our housing companies and providing exceptional customer service.

Key Responsibilities
  • Handle telephone inquiries from customers and provide timely and effective solutions to their queries
  • Respond to inbound requests and resolve customer complaints in a professional and courteous manner
Requirements
  • You are a friendly and communicative individual with excellent customer service skills
  • You are customer-oriented and able to work in a fast-paced environment
  • You are a team player and able to work collaboratively with colleagues to achieve common goals
What We Offer
  • A competitive salary and bonus structure
  • A comprehensive training program to help you develop your skills and knowledge
  • The opportunity to work in a dynamic and growing company
  • A flexible work environment with the possibility of working from home after training

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.