Phlebotomist Supporting Kaiser Sunnyside Medical Campus

1 week ago


Lake Oswego, United States Kaiser Permanente Full time
Job Summary:

As a Phlebotomist Supporting Kaiser Sunnyside Medical Campus, you will play a vital role in ensuring the laboratory function provides accurate diagnostic information for patient care. Your responsibilities will include performing or assisting with special procedures, mentoring students and new employees, and ensuring workflow meets service delivery needs. You will also respond effectively to member, clinician, nursing staff, and other department needs.

Essential Responsibilities:
  1. Perform order entry, specimen collection, and processing according to Work Instructions (WI), clarify clinician orders, obtain pertinent patient information, accurately identify patients, determine specimen requirements, and collect patient samples using appropriate processes.
  2. Assure completeness and accuracy of specimen labeling, obtain and enter appropriate patient or specimen information into the laboratory computer system, and provide good customer service to all members.
  3. Prioritize workload according to urgency of request, coordinate activities of the Phlebotomy and Laboratory Service/Technical Assistant workgroups to meet operational service needs, and act as a resource for medical or laboratory staff.
  4. Provide information and facilitate specimen or order problem investigation and resolution, make decisions as required for sample collection and patient processing, and facilitate communication between Phlebotomists and Laboratory Service/Technical Assistants in problem-solving and member assistance.
  5. Provide instructions to physicians, nursing staff, and patients in proper specimen collection, answer related questions accurately, evaluate, process, and coordinate specimens for testing and/or shipping by following applicable WI, and consult computer information for special handling instructions.
  6. Complete appropriate forms as applicable, use the laboratory computer system to obtain patient demographics, perform order entry, enter pertinent clinical information, generate barcode labels, and ensure tracking of each test ordered and each specimen collected and/or received.
  7. Print reports, use the laboratory information computer system to track specimens, perform all duties required of Laboratory Service/Technical Assistant, and assist clinicians or Pathologists with bone marrow collection and processing.
  8. Perform isolation procedures, bacterial, acid-fast, and fungal blood cultures, blood smear preparation, microbiology setup, and Code 99 (Code Blue) response as required and ordered by clinicians.
Basic Qualifications:
  • Experience: Completion of an Accredited Phlebotomy Program which includes successful completion of an experience practicum OR Minimum eighteen (18) months of phlebotomy experience within the previous five (5) years in a multi-patient clinical laboratory.
  • Education: High School Diploma or General Education Development (GED) required.
  • License, Certification, Registration: N/A
Additional Requirements:
  • Demonstrated customer-focused service skills.
  • Demonstrated understanding of basic phlebotomy principles and techniques.
  • Detail-oriented, able to handle multiple tasks in a limited time frame.
  • Able to produce high quantity/quality of work, problem-solve, exercise good judgment.
  • Adaptable.
  • Able to bend, stoop, reach, and lift minimum of 10 pounds.
  • Demonstrated written and verbal communication skills with command of the English language.
  • Demonstrated interpersonal skills, teamwork.
  • Working knowledge of keyboard/data entry.
Preferred Qualifications:
  • Minimum four (4) years phlebotomy experience in a multi-patient laboratory setting including geriatric, pediatrics, inpatient, and/or difficult phlebotomy draws.
  • National Phlebotomy Certification.
  • Understanding of phlebotomy principles and techniques and phlebotomy equipment.
  • Thorough understanding of sample collection requirements.
  • Knowledge of Medical Terminology.
  • Demonstrated excellence in interpersonal skills, teamwork, independent worker.
  • Leadership skills.


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