Customer Service and Treatment Coordinator

2 weeks ago


Ponte Vedra, United States Serenity Healthcare Full time
About the Opportunity

Serenity Healthcare is a leader in the field of healthcare technology, offering innovative solutions to patients who have tried other treatments without success.

We are looking for a skilled Customer Service Manager to join our team and help us deliver exceptional patient experiences.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to patients and their families, responding to their needs and concerns.
  • Treatment Promotion: Promote our unique FDA-approved treatments and educate patients on their benefits.
  • Team Collaboration: Work closely with our clinical team to ensure seamless patient care.
Requirements
  • A high school degree or equivalent.
  • At least 3 years of experience in a fast-paced, customer-facing role.
  • A customer service focus and ability to connect with people.
What We Offer
  • The opportunity to work for a rapidly growing organization.
  • Mentorship and guidance in an impactful career in healthcare.
  • Competitive compensation, including $65,000 - $85,000 per year, plus benefits.
  • Paid time off and holidays.


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