Healthcare Experience Coordinator

3 weeks ago


Ponte Vedra, United States Serenity Healthcare Full time

As a Patient Experience Specialist at Serenity Healthcare, you will play a vital role in revolutionizing the field of healthcare by providing patients with access to innovative TMS treatment. With no prior healthcare experience required, this is an exciting opportunity for individuals looking to build a career in a dynamic and patient-centered environment.

Your responsibilities will include educating patients on new-to-market healing technologies, helping them understand the benefits of TMS and Ketamine, and supporting their healing journey through education, connection, and focus. You will be the expert on TMS and Ketamine, with training and studies provided to ensure your success in this role.

We are committed to providing our patients with exceptional care and support. As a Patient Experience Specialist, you will be responsible for one-on-one meetings with patients to connect treatment solutions to their individual needs. Your excellent communication and interpersonal skills will enable you to connect with patients from diverse backgrounds and provide them with personalized support.

In return for your hard work and dedication, we offer a competitive salary of $50,000 - $60,000 per year, depending on location, plus benefits including medical, dental, and vision insurance, 401K, and 20 days off annually. If you are passionate about delivering exceptional patient care and have a strong desire to make a difference in people's lives, we encourage you to apply for this rewarding opportunity.

  • Estimated Salary: $55,000
  • Bachelor's Degree or equivalent experience required
  • 2-3+ years of experience in a full-time customer service role


  • Ponte Vedra, United States Serenity Healthcare Full time

    About the Job:Serenity Healthcare is a leader in the field of healthcare technology, using advanced medical devices to help patients achieve long-term success. We are seeking a Patient Intake Coordinator to join our team in Nocatee, FL, who can provide exceptional patient care and support our mission.Key Responsibilities:Provide patient care through empathy...


  • Ponte Vedra, United States Serenity Healthcare Full time

    Company OverviewSerenity Healthcare is a leading provider of innovative medical solutions, empowering patients to take control of their health. Our mission is to deliver exceptional patient experiences through compassion, understanding, and education.


  • Ponte Vedra, United States Serenity Healthcare Full time

    Job OverviewAs a Business Office Manager at Serenity Healthcare, you will play a vital role in overseeing daily activities, staff scheduling, office administration, and performance management. You will have the opportunity to inspire and manage a team, ensuring exceptional performance and patient outcomes.


  • Ponte Vedra, United States Serenity Healthcare Full time

    Job Overview:We are seeking a Patient Care Coordinator to join our team at Serenity Healthcare in Ponte Vedra/Nocatee. In this role, you will be responsible for coordinating patient care and ensuring a positive experience.Key Responsibilities:Gather and review patient information to direct their experience.Communicate effectively with healthcare providers...


  • Ponte Vedra, United States Serenity Healthcare Full time

    Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide patients with long-term success. We are seeking a Medical Office Coordinator to join our Nocatee, FL office. This full-time position offers an estimated salary of $40,000 - $50,000 per year, depending on experience.Job Description:The Medical...


  • Ponte Vedra, United States Serenity Healthcare Full time

    Serenity Healthcare is a leader in healthcare technology, leveraging advanced medical devices to revolutionize patient outcomes. As a Front Desk Coordinator, you will be the first point of contact for our patients, setting the tone for their entire experience.Responsibilities Include:Verify patient information and update records accordingly.Provide detailed...


  • Ponte Vedra, United States Serenity Healthcare, LLC Full time

    Patient Intake Coordinator Onsite - Nocatee, FL Now more than ever, people are strugglingwith a variety of mood disorders including but not limited to depression and anxiety. We can help all of these people! Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefits of medication, TMS, and...


  • Ponte Vedra, United States Serenity Healthcare, LLC Full time

    Patient Intake CoordinatorOnsite - Nocatee, FLNow more than ever, people are strugglingwith a variety of mood disorders including but not limited to depression and anxiety. We can help all of these people! Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefits of medication, TMS, and...


  • Ponte Vedra, United States Serenity Healthcare Full time

    Job OverviewSerenity Healthcare is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. We are seeking a Patient Intake Coordinator who will play a crucial role in supporting our patients and allowing our providers to focus on diagnosis and treatment.The ideal candidate will possess strong...


  • Ponte Vedra Beach, Florida, United States Spavia Day Spa Full time

    Spa Coordinator RoleWe are seeking a skilled and detail-oriented Spa Coordinator to join our team at Spavia Ponte Vedra. In this role, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.You will be the face of our spa, greeting and assisting guests, scheduling appointments, and maintaining a beautiful...


  • Ponte Vedra, United States Serenity Healthcare Full time

    About the RoleWe are looking for a highly skilled and compassionate Patient Intake Coordinator to join our team. In this role, you will be responsible for providing exceptional patient care through compassion and understanding, gathering and verifying pertinent information, and communicating directly with healthcare providers.You will also be tasked with...


  • Ponte Vedra, United States Serenity Healthcare Full time

    About the OpportunityThis is an exciting opportunity for individuals interested in starting a career in healthcare, regardless of prior experience. As a Customer Service Manager at Serenity Healthcare, you will have the chance to work in clinic to educate customers on treatment options and provide best-in-industry customer care.Key responsibilities...


  • Ponte Vedra, United States Serenity Healthcare Full time

    About the JobSerenity Healthcare is a leader in the field of healthcare technology. Our revolutionary approach to healthcare uses advanced medical devices to give patients long-term success even when other treatments have failed.Key Responsibilities:Conduct daily operations, including staff scheduling and office administration.Take ownership of team and...


  • Ponte Vedra, United States Serenity Healthcare Full time

    About UsTransforming Lives through Innovative HealthcareWe use evidence-based research and proven results to support our patients in taking back their lives. Our team is dedicated to providing a safe and supportive environment for those seeking TMS treatment.We are committed to helping patients heal using TMS treatment.Job DescriptionThis role involves being...


  • Ponte Vedra, United States M Shack Full time

    Job SummaryM Shack is seeking a highly motivated and customer-focused Front of House Team Member to join our team. As a Front of House Team Member, you will play a key role in ensuring every guest has a memorable experience. This includes taking food and drink orders, processing payments, coordinating food delivery, and maintaining a clean and inviting...

  • Healthcare Advocate

    3 weeks ago


    Ponte Vedra, United States Serenity Healthcare Full time

    **Patient Support Manager Job Description**Serenity Healthcare is a leading healthcare organization dedicated to providing innovative medical solutions. We are seeking a highly motivated and compassionate Patient Support Manager to join our team.As a Patient Support Manager, you will be responsible for promoting our medical solutions, educating patients, and...

  • Spa Coordinator

    2 days ago


    Ponte Vedra, United States Spavia Day Spa Full time

    Job DescriptionJob DescriptionSpavia Ponte Vedra is seeking a Spa Coordinator to join our team!  We are an independently owned and operated luxury day spa located in Ponte Vedra, FL.Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body...


  • Ponte Vedra, United States Serenity Healthcare Full time

    About Serenity HealthcareRevolutionizing Patient CareSerenity is a leader in the field of healthcare technology. Using advanced medical devices, we provide patients with long-term success even when other treatments have failed.We push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.Key...


  • Ponte Vedra, United States Serenity Healthcare Full time

    **Job Summary**Serenity Healthcare is committed to delivering exceptional patient care and experiences. We are seeking a skilled Patient Support Manager to join our team and contribute to this mission.As a Patient Support Manager, you will play a vital role in promoting our medical solutions, educating patients, and ensuring their overall satisfaction. If...

  • Healthcare Navigator

    3 weeks ago


    Ponte Vedra, United States Serenity Healthcare Full time

    Competitive Salary and BenefitsThe estimated annual salary for this position is $50,000 - $60,000 based on location and experience. Our comprehensive benefits package includes insurance benefits (Medical, Dental, Vision) and 401K. You will also have access to Serenity's treatment options and employee assistance programs. If you are passionate about making a...