Customer Service Representative

2 weeks ago


Ponte Vedra Beach, Florida, United States Lickety-Split Full time
Job Description

We are seeking an exceptional individual to fill the role of Customer Service Representative, providing world-class service to our customers. As a representative, you will act as a personal concierge, ensuring every customer interaction is seamless and satisfactory.

The ideal candidate should possess a positive attitude, be great with people, and enjoy working in a fast-paced environment. Responsibilities include acting as a personal concierge on every phone call, leaving customers feeling confident in our services, and collecting basic customer information.

Responsibilities:

  • Act as a personal concierge on every phone call
  • Leave every customer feeling great about their decision to call our company
  • Collect basic customer information
  • Schedule times that are convenient for customers
  • Rate the importance of each call
  • Perform happy checks in real-time to ensure world-class service

Requirements:

  • Great personality, positive attitude, and willingness to learn
  • Must be a people person who enjoys providing a world-class customer experience
  • Enthusiastic about making an impact at a quickly growing company
  • Must enjoy working in a fast-paced environment and talking with people
  • Ethical, responsible, and trustworthy
  • Positive, patient, and happy
  • Ability to work as a team player and communicate well with customers

Benefits:

  • Paid health insurance
  • 401k
  • Paid birthday off
  • 1 week vacation
  • 2 personal/sick days

Multiple schedules available:

  • 7am-3:30pm
  • 8am-4:30pm
  • 9am-5:30pm
  • 10am-6:30pm
  • 11am-7:30pm

Salary:$45,000 - $60,000 per year (estimated)



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