Front Office Coordinator
4 days ago
At Aimbridge Hospitality, we are committed to delivering exceptional guest experiences, and we are seeking a talented Front Desk Agent to join our team.
The successful candidate will have a passion for customer service, a strong understanding of hotel operations, and excellent communication skills. As a Front Desk Agent, you will be responsible for registering guests, handling requests for information, and providing recommendations for local attractions and activities.
Salary and Benefits:We offer a competitive salary range of $13.65 - $19.12 per hour, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. You will also have access to our 401(k) retirement plan.
Key Responsibilities:- Greet and welcome guests, register them, and handle requests for information, mail, and messages.
- Answer guest inquiries about hotel services, facilities, and hours of operation.
- Maintain accurate records of room assignments, rates, and packages.
In this role, you will also be responsible for ensuring that the front desk area is clean and organized, and that all equipment and systems are functioning properly. Additionally, you will participate in ongoing training and development to enhance your skills and knowledge.
Requirements:- A high school diploma or equivalent is required; college coursework in a related field is helpful.
- Experience in a hotel or related field is preferred, but not required.
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional guest experiences, we encourage you to apply today
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