Front Desk Client Service Specialist

7 days ago


Wheat Ridge, Colorado, United States Veritas Veterinary Partners Full time

Job Overview:

We are seeking a skilled Front Desk Client Service Specialist to join our team at Wheat Ridge Animal Hospital, part of Veritas Veterinary Partners. As a dedicated professional in this role, you will play a vital part in ensuring exceptional client experiences and maintaining the high standards of our animal care services.

About the Role:

  • As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling client inquiries, and facilitating appointments, admissions, and discharges with accuracy and professionalism.
  • You will work closely with our veterinary team to ensure seamless communication and coordination of client needs.
  • Your attention to detail and organizational skills will be essential in maintaining accurate records, processing invoices, and managing client requests.
  • With excellent communication and interpersonal skills, you will cultivate a positive atmosphere, fostering strong relationships with clients, colleagues, and the wider community.
  • This is a full-time position offering several scheduling options, including four 10-hour shifts per week, with opportunities for growth and development within our organization.

Requirements and Qualifications:

  • A minimum of one year of experience in a customer-facing role or within the veterinary industry, or equivalent education and training.
  • Demonstrated ability to multitask, prioritize tasks, and maintain confidentiality when handling sensitive client information.
  • Excellent communication, problem-solving, and time management skills.
  • Proficiency in computer software applications, particularly those used in veterinary practices.
  • Strong analytical and critical thinking skills to navigate complex situations and make informed decisions.

Benefits Package:

  • We offer an attractive benefits package, including competitive hourly rates ($18.00 - $22.00/hour, based on experience), uniform allowance, learning opportunities, and comprehensive health insurance options, among others.
  • Paid parental leave, paid time off, and continued education support for licensed professionals are also included.

Our Culture:

We pride ourselves on a culture that values respect, compassion, understanding, and teamwork. Our commitment to internal and external community involvement fosters a supportive environment where employees can thrive professionally and personally.

How to Apply:

Apply today to learn more about this exciting opportunity to join our team and contribute to delivering compassionate, gold-standard medicine to pets and their families in our community.



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