Front Desk Client Service Specialist
7 days ago
Job Overview:
We are seeking a skilled Front Desk Client Service Specialist to join our team at Wheat Ridge Animal Hospital, part of Veritas Veterinary Partners. As a dedicated professional in this role, you will play a vital part in ensuring exceptional client experiences and maintaining the high standards of our animal care services.
About the Role:
- As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling client inquiries, and facilitating appointments, admissions, and discharges with accuracy and professionalism.
- You will work closely with our veterinary team to ensure seamless communication and coordination of client needs.
- Your attention to detail and organizational skills will be essential in maintaining accurate records, processing invoices, and managing client requests.
- With excellent communication and interpersonal skills, you will cultivate a positive atmosphere, fostering strong relationships with clients, colleagues, and the wider community.
- This is a full-time position offering several scheduling options, including four 10-hour shifts per week, with opportunities for growth and development within our organization.
Requirements and Qualifications:
- A minimum of one year of experience in a customer-facing role or within the veterinary industry, or equivalent education and training.
- Demonstrated ability to multitask, prioritize tasks, and maintain confidentiality when handling sensitive client information.
- Excellent communication, problem-solving, and time management skills.
- Proficiency in computer software applications, particularly those used in veterinary practices.
- Strong analytical and critical thinking skills to navigate complex situations and make informed decisions.
Benefits Package:
- We offer an attractive benefits package, including competitive hourly rates ($18.00 - $22.00/hour, based on experience), uniform allowance, learning opportunities, and comprehensive health insurance options, among others.
- Paid parental leave, paid time off, and continued education support for licensed professionals are also included.
Our Culture:
We pride ourselves on a culture that values respect, compassion, understanding, and teamwork. Our commitment to internal and external community involvement fosters a supportive environment where employees can thrive professionally and personally.
How to Apply:
Apply today to learn more about this exciting opportunity to join our team and contribute to delivering compassionate, gold-standard medicine to pets and their families in our community.
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