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Healthcare Patient Solutions Manager

2 months ago


Charlotte, North Carolina, United States Compass Group Careers Full time
Job Overview

Position: Patient Solutions Support Manager

Salary: $60,000 - $65,000

Travel Requirement: This role requires extensive travel across the nation.

Work Schedule: Flexible, including options such as 10 days on followed by 4 days off or 5 days on followed by 2 days off.

About Morrison Healthcare: Morrison Healthcare is a premier provider of food and nutrition services, dedicated to serving over 600 hospitals and healthcare systems. Our kitchens, restaurants, and cafés are designed with a commitment to socially responsible practices and exceptional guest experiences. Our Mindful Choices wellness platform emphasizes healthful eating and behavioral change in food consumption. Our collaboration with the Partnership for a Healthier America's Hospital Healthy Food Initiative positively influences millions of patients and hospital meals each year. Recognized as one of Modern Healthcare's 'Top 100 Best Places to Work in Healthcare' for five consecutive years, and as one of Training Magazine's Top 125 organizations for six years running, we take pride in our team of over 1,200 registered dietitians, 300 executive chefs, and 17,000 food service professionals.

Position Summary

We are looking for a dedicated Patient Solutions Support Manager to join our Patient Solutions Team. This position entails nationwide travel.

Key Responsibilities:
  • Set objectives and oversee the execution of patient food service requirements based on medical guidance and patient demographics.
  • Recruit, manage, mentor, and train patient service team members.
  • Adhere to dietary restrictions for special or modified diets to ensure patient preferences align with dietary guidelines.
  • Support patient services staff in achieving defined patient satisfaction targets.
  • Comply with all regulatory standards, including federal, state, and accreditation requirements, while maintaining confidentiality and patient rights.
  • Engage in and lead patient satisfaction initiatives, departmental meetings, and quality assurance programs.
Qualifications:
  • Associate degree with at least one year of experience in food services or a related field, or a bachelor's degree in food service technology/management or a similar discipline.
  • Preferred certifications include Certified Dietary Manager, Registered Diet Technician, or Registered Dietitian.
  • At least one year of management experience in food service, ideally in an acute care environment.
  • ServSafe certification is desirable.
  • Proficient in Microsoft Office applications, electronic medical records, and diet office systems.
  • Must reside near an airport.

Benefits: Morrison Healthcare offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plans, flexible time off, holiday time off, and various wellness programs.

Equal Opportunity Employer: Morrison Healthcare is committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and experiences.

Note: This job description is not exhaustive and may be subject to change based on business needs.