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Community Health Navigator

1 month ago

San Francisco, California, United States MEDZED GROUP Full time
Job Title: Community Health Navigator - San Francisco

MedZed Group is seeking a Community Health Navigator to join our team in San Francisco. As a Community Health Navigator, you will play a critical role in delivering patient-centered care and support to members enrolled in our Enhanced Care Management (ECM) program.

Job Summary:

We are looking for a highly motivated and experienced Community Health Navigator to join our team. The ideal candidate will have a proven track record of working with vulnerable populations, including those with complex medical, social, and psychosocial needs. The Community Health Navigator will work closely with members, caregivers, and healthcare providers to develop and implement care plans that address the unique needs of each individual.

Responsibilities:
  • Manage caseloads of referred, assigned, and enrolled members with complex medical, social, and psychosocial needs.
  • Communicate effectively with members, caregivers, and/or families to cultivate professional, supportive relationships.
  • Understand social/complex case management and participate in clinical rounds, case consultations, and team huddles.
  • Empower members and families to overcome barriers and improve health outcomes.
  • Serve vulnerable populations, including those who may be homeless, have severe mental illnesses, or substance use disorders.
Requirements:
  • Proven understanding of patient-centered care.
  • Proven experience with care planning, case management, and managing caseloads.
  • Proven experience working with vulnerable and culturally diverse populations.
  • Knowledge of community resources within the community of the member being served.
  • Ability to maintain clear and professional boundaries with members and coworkers.

MedZed Group is an equal opportunity employer and welcomes applications from diverse candidates. If you are passionate about delivering patient-centered care and support, we encourage you to apply for this exciting opportunity.