Community Health Navigator

4 weeks ago

San Bernardino, California, United States SAC Health Full time
Job Summary

SAC Health is seeking a Community Health Navigator to support patients and their families in navigating the healthcare system. The ideal candidate will have a strong understanding of community resources and be able to provide culturally sensitive support to patients.

Key Responsibilities
  • Assist patients in navigating the healthcare system and connecting them with community resources
  • Conduct intake interviews with patients and enroll them in necessary programs
  • Develop relationships with community-based organizations and programs to provide patients with access to resources
  • Participate in systematic population/caseload review and work with the care team to facilitate patient health and comfort
  • Follow up with patients via phone calls, home visits, and visits to other settings where patients can be found
  • Assist patients with completing applications and registration forms and conduct eligibility determination and enrollment
  • Help patients set personal goals and attend appointments, provide referrals for services to community agencies as appropriate
  • Be knowledgeable about community resources appropriate to the needs of patients/families and provide consistent communication to the primary care team to evaluate patient/family status
  • Assist in charting patient health updates in the EHR and assist in collecting data and reporting on the status of patients
Requirements
  • Education: High School Diploma or equivalent required, AA in Social Work or equivalent work experience in a medical/mental health setting preferred
  • Licensure/Certification: Valid, active CA Driver's License and auto insurance required, EPIC certification for the module required
  • Experience: 3+ years of experience in a community-based setting or related experience required
  • Essential Technical/Motor Skills: Proficient in MS Office Suite, ability to use widely supported internet browsers, and ability to use variations of electronic health records and other databases
  • Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others, be assertive and consistent in following and/or enforcing policies, work calmly and respond courteously when under pressure, lead, supervise, teach, and collaborate, accept direction, able to communicate effectively in English in person, in writing, and on the telephone, think critically, perform basic math functions, manage multiple assignments effectively, compose written material, organize and prioritize workload, work well under pressure, problem solve, recall information with accuracy, pay close attention to detail, work independently with minimal supervision
  • Essential Mental Abilities: Must be flexible to perform a variety of tasks, must be well organized and a self-starter, must have strong analytical and problem-solving skills
  • Work Eligibility: Must be legally authorized to work in the United States on a full-time basis, must not now or in the future require sponsorship for employment visas

SAC Health is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive work environment.

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