Medical Office Representative

3 weeks ago


Pomona, New York, United States WMCHealth Full time
Job Summary

A Patient Service Representative is responsible for providing exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team.

Key Responsibilities
  • Greeting and Registration: Greet patients and families, verify appointment information, and register new patients in a timely and efficient manner.
  • Patient Scheduling: Schedule appointments and procedures based on provider schedules and patient needs.
  • Phone and Email Support: Answer and direct phone calls, respond to patient inquiries via email, and provide support to patients and families as needed.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and scanning documents.
  • Communication and Collaboration: Communicate effectively with patients, families, and healthcare team members to ensure seamless care coordination.
Requirements
  • Education: High school diploma or equivalent required; associate's degree from an accredited institution preferred.
  • Experience: Minimum of one year of customer service and/or medical office experience preferred.
  • Skills: Strong communication and interpersonal skills, ability to work effectively in a team, proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
Benefits
  • Health Insurance
  • Dental
  • Vision
  • Retirement Savings Plan
  • Flexible Savings Account
  • Paid Time Off
  • Holidays
  • Tuition Reimbursement


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