Medical Office Representative
3 weeks ago
A Patient Service Representative is responsible for providing exceptional patient care and support in a fast-paced medical office environment. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team.
Key Responsibilities- Greeting and Registration: Greet patients and families, verify appointment information, and register new patients in a timely and efficient manner.
- Patient Scheduling: Schedule appointments and procedures based on provider schedules and patient needs.
- Phone and Email Support: Answer and direct phone calls, respond to patient inquiries via email, and provide support to patients and families as needed.
- Administrative Tasks: Perform various administrative tasks, including data entry, filing, and scanning documents.
- Communication and Collaboration: Communicate effectively with patients, families, and healthcare team members to ensure seamless care coordination.
- Education: High school diploma or equivalent required; associate's degree from an accredited institution preferred.
- Experience: Minimum of one year of customer service and/or medical office experience preferred.
- Skills: Strong communication and interpersonal skills, ability to work effectively in a team, proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
- Health Insurance
- Dental
- Vision
- Retirement Savings Plan
- Flexible Savings Account
- Paid Time Off
- Holidays
- Tuition Reimbursement
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