Mixologist

2 weeks ago


Miami Beach, Florida, United States Sonesta International Hotels Full time
Position Summary

The role of the Mixologist is essential for enhancing the atmosphere of the hotel's social spaces. In this capacity, you will be tasked with preparing, serving, and organizing the bar area while upholding outstanding quality, consistency, and service standards.

Key Responsibilities:
  • Greet patrons warmly at the bar and highlight signature drinks to optimize revenue through effective upselling techniques.
  • Craft beverages based on customer preferences, adhering to established pouring standards and drink recipes to ensure a uniform product and manage costs efficiently. Collaborate with the restaurant(s) for food service to bar/lounge guests as required.
  • Observe guest behavior and alcohol consumption to assess when to cease alcohol service, reporting any instances of excessive consumption or impaired guests to management, and verifying IDs as necessary.
  • Resolve service and safety concerns promptly, ensuring guest satisfaction by adhering to established service recovery protocols.
  • Prepare the bar area with spirits, mixers, garnishes, and supplies, completing pre- and post-shift responsibilities. Monitor unused liquor and beverages, ensuring compliance with proper storage practices.
  • Accurately process cash and credit transactions, reconciling the cash drawer at the end of your shift. Maintain a secure bartender's bank and ensure the bar area is clean and organized.
  • Regularly assess the bar for cleanliness and operational functionality, executing necessary cleaning and maintenance tasks. Promote teamwork and exceptional service through effective communication with other departments.
  • Perform any additional duties as assigned.
Additional Information

Compensation: Competitive Pay Range

Benefits:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life and Disability Insurance
  • Employee Perks and Discounts
Applicants are required to submit a complete application along with a resume for consideration. Incomplete submissions will not be reviewed.
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