Branch Manager

6 days ago


Castle Rock, Colorado, United States Air Academy Federal Credit Union Full time
Branch Manager - Castle Rock

We are seeking an experienced Branch Manager to lead our Castle Rock branch location. As a Branch Manager, you will be responsible for inspiring your team's growth and development while meeting branch and organizational goals.

Key Responsibilities:
  • Establish and implement branch goals, standards, and expectations to meet and/or exceed branch profitability and growth goals.
  • Ensure proper cash levels are maintained in branch by ordering and shipping cash to cash management company in a timely manner.
  • Manage the full spectrum of staff administration to include hiring, writing, and administering performance evaluations.
  • Mentor and motivate the branch team through individual and group coaching sessions to ensure the successful development and performance of all team members in areas of branch productivity, member service, and retention.
  • Understand, administer, and enforce all rules, regulations, and policies as set forth by the credit union and NCUA.
  • Monitor all branch equipment, facility, and delivery systems to ensure efficient operational status; interface with service providers, troubleshoot, and document any performance issues.
  • Direct training plans and work programs for assigned employees to improve or enhance job performance; conduct training to broaden employee product and process knowledge as well as personal growth.
  • Research and provide problem resolution to member and employee issues and diffuse escalating situations.
Requirements:
  • High school diploma or equivalent. College degree or prior management experience preferred.
  • Two to three years of experience in the financial industry preferred.
  • Availability to work branch hours as needed, including some Saturdays.
  • Conflict and problem resolution skills.
Additional Information:

The pay ranges represent the low and high end of the base salary range for this position. This position is eligible for annual corporate bonus based on overall performance.

Air Academy Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, familial status, ancestry, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.


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