Store Performance Manager

2 weeks ago


Hickory, North Carolina, United States Banners Hallmark Full time
At Banners Hallmark, we're seeking an experienced Store Performance Manager to lead our sales efforts. As a sales leader, you'll be responsible for driving results, providing excellent customer service, and overseeing the operational functioning of our store. We're looking for someone who can set goals, drive revenue, and maintain high levels of customer satisfaction.

Main responsibilities include:
- Drive Results: Know all aspects of store business and metrics; set goals in absence of store manager; drive revenue; maintain high level of customer service
- Customer Service and Product Knowledge: Proactively engage customers; build relationships; share product knowledge
- Operational Excellence: Ensure selling floor and backroom are clean and orderly; follow procedures; keep accurate records
- Merchandising: Utilize company guidelines to make effective merchandising decisions
- Training and Performance: Assist in onboarding new employees; provide customer service and operations training

We're offering a competitive salary of $85,000 per year, plus benefits and opportunities for career growth.

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