Retail Store Manager Professional

1 week ago


Hickory, North Carolina, United States Banners Hallmark Full time

Banners Hallmark is committed to providing excellent customer service and creating a positive shopping experience for our customers. As a Retail Sales Leader, you will play a critical role in achieving this goal by leading by example, providing exceptional customer service, and ensuring operational excellence in our stores.

About the Job

We are seeking a highly skilled and motivated Retail Sales Leader to join our team. The successful candidate will have a proven track record of success in sales leadership, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Sales Growth: Drive revenue growth by setting goals, maintaining high levels of customer service, and executing opening/closing responsibilities according to company standards.
  • Customer Experience: Proactively engage customers, build relationships, and share product knowledge to drive results.
  • Inventory Control: Ensure accurate inventory levels, maintain a clean and organized stockroom, and follow procedures for receiving and processing shipments.
  • Mentorship: Assist in the onboarding of new employees, provide customer service and operations training, and assist in implementing new policies and training initiatives.
Requirements
  • Two or more years of sales lead experience preferred
  • Demonstrate strong leadership, organizational, and planning skills, as well as effective management, interpersonal, and problem-solving skills
  • Familiarity with technology required; computer-based training expertise is preferred
  • Ability to work a flexible schedule, including holidays, evenings, and weekends
  • Must be proficient in all duties and competencies listed above

Estimated salary: $65,000 - $85,000 per year based on location and experience.


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